3295 E.Causeway Approach • Mandeville, Louisiana 70448
985.727.3232

Frequently Asked Questions

The following is a list of questions we are asked most often. Browse through the list to see if the information you need is here. If you don't see the answer to your question, or need any additional infomation about a particular topic, visit us or call our office at 985.727.3232.


How does the doctor keep up-to-date on all of the current techniques and materials?

Dr. May has received the finiest dental training from the pretigious Las Vegas Institute. He completes more than 250 hours of continuing education each year, and stays in touch with relevant technology, and practices in the world of dentistry through his membership in the genR8TNext group.

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How do I know when it's time to come in for a checkup?

Dr. May would say, "It's always time for a checkup." But seriously, if you don'y have a regular dentist that you see with frequency, or you have been to a dentist in the last 6 months, you should give Dr. May a call to schedule an appointment.

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Do you accept referrals?

We are happy to accept referrals from other dental offices as well as from recommendations by our patients to their family and friends. Your referrals are our best compliments!

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Do you accept my insurance plan?

Our office accepts nearly all of the major insurance plans. Also, we are well-versed in the latest coverage trends, and are more than happy to discuss the particulars of your plan with you prior to any treatments you may undergo.

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Will I be charged if I need to cancel an appointment?

In order to maintain a well-run office, we request all appointment cancellations be made at least 24 hours ahead of time. This ensures you will avoid being billed for our time and preparation; it also enables us to work in other patients’ emergency visits.

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What do I do if I have an emergency when the office is closed?

If you have a true dental emergency you can reach Dr. May on his emergency line: 504.782.7704.

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I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your temporary crown comes off or breaks, carefully wrap up the piece(s), place it into a protective container, and call our office to schedule an appointment for Dr. May to re-apply it as soon as possible. Under NO circumstances should you attempt to re-glue the crown or crown pieces back into position.

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What different payment options do you provide?

We accept cash, personal checks and all major credit cards such as Visa, MasterCard, American Express and Discover. Your insurance plan co-pay is due at the time of your visit. We also have several different finance options availble for more involved procedures.

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How can I ask the Doctor questions directly?

You can email Dr. May at drmay@mandevilledentist.com.

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How can I safely whiten my teeth?

There are a number of procedures available to help whiten your smile, from at-home whitening products to in-office supervised treatments. Dr. May can help evaluate the potential for whitening your teeth, based on their current color and the causes of any discoloration. Once you have decided on the most appropriate method, you will probably spend anywhere from 2 to 4 weeks undergoing a series of simple whitening treatments.

Dr. May is pleased to offer the ZOOM 2 system for in-office whitening.

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What precautions do you take to ensure patient safety?

Our entire practice team is well trained in state-of-the-art sanitation techniques designed to ensure patient safety. This goes beyond wearing gloves and facemasks to prevent passing germs, and includes a specialized sanitation center and a water filtration system guaranteeing a fresh water source for each patient. We offer protective eyewear for out patients and only use digital x-rays which produce 80-90% less radiation.

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What makes you different than any other dental practice I can visit?

When you become a patient of our practice, we think of you as a person, not just another set of teeth to fix and clean. Our goal is to help you obtain and then maintain the best possible oral health. So, we take time to understand your dental history and evaluate the best options for your particular dental needs. Plus, we help you understand the whys and wherefores of preventive care through thorough patient education.

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My gums bleed after I brush. Is this something to be concerned about?

It is certainly not desirable to have bleeding gums following brushing. However, the condition may or may not require attention, depending on the source of the problem. Bleeding gums can be caused by any of the following: improper, rough, ‘scrubbing’ instead of gentle, circular brushing motions; using a hard-bristled tooth brush instead of a soft one; plaque and/or tartar build-up below the gum line; or gum sensitivity due to gingivitis or periodontal disease. If this problem persists despite correct brushing and flossing methods or occurs every time you brush, contact our office to set up an evaluation appointment.

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Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?

The dental library in our procedures section has indepth information about all of these procedures.

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I brush everyday, but my breath just is not fresh. Is there anything I can do?

Dr. May can prescribe the Oxyfresh system to help you achieve fresher breath.

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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

Dr May uses Invisalign invisible braces to straighten crooked teeth. Invisialign consists of a series of clear trays that you wear which gradually straighten your teeth over time.

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